CLEANING AND SANITATION

Cleaning Processes

Raintree has created a new department whose sole role is to clean, sanitize and disinfect the entire club from equipment to studios, to toilets. Bottles are placed throughout the club for members to sanitize equipment before and after usage. Additionally, our sanitization team is constantly walking through to clean the club. After each group fitness / yoga class the studio(s) are closed for at least 30 minutes allowing for adequate time to disinfect. We will be using two product to clean: A quart disinfectant and a quat Sanitizer made and supplied by P&G and approved to kill COVID-19. For more detailed information on our cleaning procedures please read ‘A Message from our Sanitization Manager’.

A Message from our Sanitization Manager

As the nation continues to battle with the spread of COVID-19 we want you to know that Raintree Athletic Club is a safe space. We have always strived to provide a clean and safe environment for our members and are continuing that as we move forward. My name is Dylan Lindsey and I am the sanitization team manager here at Raintree Athletic Club. The intention of this message is to increase our transparency as to how the club is sanitized throughout the day and night. I have included information on our whole club sanitizing procedure, group fitness class sanitization, and equipment sanitization.

Sanitization team members work around the clock to ensure that you have a safe and sanitary environment. During the day, we work off a checklist system to ensure every area is disinfected on a regular basis and no areas are missed. High touch areas are wiped down and initialed by those who completed them so that we have a record of sanitizing. Additionally, we are enforcing our mask and social distancing policies since masks and social distancing has been proven to decrease the transmission of the novel Coronavirus. After we close at 10 pm there is a cleaning crew from that works until midnight cleaning mirrors, shining floors, and completing housekeeping tasks. After they leave a team comes in and fogs the building. The over 52,000 square feet of our club are disinfected by an FDA approved fog that kills on contact. It is closely monitored to ensure every square inch is disinfected. These practices ensure that the club is consistently clean and safe for our members.

The sanitization team is also responsible for sanitizing studios after group fitness classes. Following each class; materials are submerged in a health department approved sanitizer to ensure complete coverage and sanitization. High touch areas such as water fountains, door handles, hand sanitizer dispensers, etc. are wiped down with disinfectant. Floors are spot cleaned and fans are run on high to increase air circulation. When adequate time is provided floors are mopped with disinfectant. Members must reserve studios for on-demand class time through our app, the same way you would enroll in any other group fitness classes. This not only ensures you will have the studio to yourself but also notifies the sanitization team that they will need to clean following that on-demand time. Clean and dirty equipment is kept separate and clean equipment is only handled by gloved and masked sanitization members. To further decrease the risk of transmission members are not permitted in the studios during sanitization times. I would personally like to thank our members for their patience as we clean the studios between classes.

Finally, the equipment floor. All equipment is sanitized once a day by the fog aforementioned and once every five hours by hand. In addition to this, the sanitization team monitors what equipment is being used so that we can clean it more regularly. Every two and a half hours the sanitization team wipes down equipment that has been used. Before we close, weight plates are spaced out to ensure that air, and our sanitizing fog, can make contact with the surfaces of every plate. We have also placed spray bottles at every machine and are asking that members wipe down equipment before AND after they use it. This ensures that every piece of equipment is sanitized and again, lowers the risk of transmission. 

Thank you to our members and incredible community for working with us to provide a clean and safe environment for everyone. We are in this together and by wearing masks, maintaining social distancing, and wiping down equipment everyone is able to keep Raintree safe. The sanitization team works around the clock to keep our spaces clean and strives to be transparent in our cleaning procedures. If you have any questions or concerns about our cleaning procedure please contact us as we strive to provide a legendary experience. 

 

Stay safe and healthy,

Dylan Lindsey
Sanitization Team, Manager

Sanitization@RaintreeAthleticClub.com

 

Modified Club hours

The club’s hours have been modified to support deep cleanings overnight. Monday – Friday: 5:00am – 10:00pm & Saturday – Sunday: 6:00am – 10:00pm

Group Fitness Cleaning

We will allow 30 minutes between Group fitness classes for disinfecting the studio and all equipment.

Massage

Covid-19 information for Massage Therapy:
  • Per state regulation, both therapist and client must wear a mask for the duration of the session.
  • All clients must verbally answer Covid-19 symptom checklist questions before the session begins.
  • Treatments involving face massage will not be performed at this time.
What are we doing to keep you protected?
  • Providing disinfected moisture barriers on the table.
  • Hand sanitizer will be available for client use prior to getting on table.
  • HEPA air filters will provide proper ventilation.
  • All handles and surfaces will be sanitized between each session.

SANITIZATION STATIONS

Hand Sanitizer

Members will be asked to use hand sanitizer when entering the club and frequently throughout their visit. The hand sanitizer solution kills up to 99.9% of germs Hand sanitizer will be available at new touchless stations throughout the club and well ad numerous additional pump hand sanitizers around the club.

Cleaning Equipment

Members will be asked to use disinfectant wipes on equipment before and after use in addition to Raintree’s cleaning protocols. Our disinfectant wipes, approved by the EPA for use against COVID-19 are proven to kill 99.99% of bacteria, viruses & fungi on equipment while having the safest EPA Toxicity Rating. Disinfectant wipes and spray will be available throughout the club and at each piece of equipment.

HEALTH CHECKS

Tempature Checks

Our team will have body temperatures taken immediately after entering the club via touchless thermometers. Per CDC guidelines, individuals with a body temperature greater than 100.4 degrees, or local guidelines, will not be permitted entry into the club.

Health Questions

Have you had a cough?
Have you had a fever?
Have you been around anyone exhibiting these symptoms within the past 14 days?
Are you living with anyone who is sick or quarantined?

If the answer is yes to any of these questions that client/Team member will not be allowed to
enter the club.

LIMITED CLUB CAPACITY

Capacity Limit

The capacity limit for Raintree is 175 members and team members.

PERSONAL PROTECTIVE EQUIPMENT

Face Coverings

Mask-wearing requirements apply to everyone indoors, including people exercising. If you are in an indoor room with other patrons who are not a part of your household, then you need to wear a mask. You may remove it temporarily if you need to catch your breath or safely perform an activity, but wear a mask as much as feasible.

For more information visit https://covid19.colorado.gov/mask-guidance

YOUR MEMBERSHIP PAUSE

Your Membership Pause

In March, you were billed for the entire month and we closed on March 16th. (We owe you 15 days credit)
You were not billed for April or May. We will open for 6 days of May. •In addition to the 6 days in May, you will not be charged for the first 9 days of June to complete the 15 days of credit.
June membership dues will be based on the 21 remaining days of the 30 days in June or 70% of your normal membership dues.

GO CONTACTLESS

Checking-In

Members can check-in using their barcode on their Raintree App. https://raintreeathleticclub.virtuagym.com/

Front Desk

New Plexiglass barriers are designed to provide a protective shield between members and the Front Desk. For convenience and to minimize contact, members will be asked to use their credit card on file for purchases. Members are asked to update their card on file by calling the member services team 970-490-1300 option 1.

Towels

To minimize the amount of person to person contact and maintain a safe and clean environment towels will now ONLY be available at the Front Desk.

CLASSES & BOOKING

Advance Booking

Members will be asked to book classes and swim lap lanes in advance. All Classes will be released May 31st, and will be bookable 5 days in advance. This can be done via the Raintree App https://raintreeathleticclub.virtuagym.com/ under “class schedules.”

Give each other space

Decals have been placed in each studio to mark where you must stand/place mat while in a group fitness class.

Capacity

Studio 1- 32, Studio 2 – 24, Barre-12, Cycling-14, and Yoga- 20.

Equipment

All Group Fitness classes, including Cycling, will be designed to facilitate distance between members. Our team will be sanitizing the studio beforehand and after. Some equipment will need to be checked out at the Front Desk. If the class requires you to get equipment before hand it will be indicated on the Raintree App.

Aquatics

LAP LANES

  • One person or family per lane (Family Lap time is Mon – Fri – 6pm to close, Sat 12pm to close, Sunday all day)
  • Members must sign up for lane space using the Virtuagym app. 
  • This can be done anytime 24 hours prior. 
  • Time slots will be 50 minutes in total 
  • Members can only sign up for one slot a day
  • Swimmers will need to exit on time, unless the spot after them is open. 
  • No Shared Equipment

 

WATER FITNESS CLASSES

  • Max participants per class is 20 
  • Classes will run for 45-50 Mins max allowing for transition back to lap swim.
  • Members will sign up for classes using the Virtuagym app.  

 

Treehouse

  • No drop-In’s
  • Reservations must be made on the RAC Virtuagym app or desktop (To access RAC Virtuagym you must first activate your account through a unique email invite that was sent to you. If you no longer have this email please email treehouse@raintreeathleticclub.com to get the invite re-sent.)
  • Max stay is 2 hours
  • We ask that if you need to cancel that you do so before your reservation
  • We are limited to 10 kids at a time
  • You can book up to 5 days in advance
  • Pricing will remain the same
  • Unlimited Child Care is temporarily unavailable
  • Please purchase vouchers before reserved time slot with the front desk or call 970-490-1300.
  • Team members will have temperatures taken
  • Temperature checks of all kids will be taken before entering Treehouse
  • Questionnaire with guardians for possible symptoms
  • Toys will be on a limited rotation
  • Temporarily not allowing snacks- water bottles are permitted.

Monday-Friday: 9:00am-7:00pm
Saturday & Sunday: 8:00am-2:00pm

Pilates

The Root Pilates Studio will open on JUNE 22!  A few changes have been made with your wellbeing in mind. In addition to the changes Raintree has implemented at the gym, you can also expect to see changes to the pilates studio.
  • The studio has been rearranged to make sure each piece of equipment has adequate space around it.
  • The max per class is 4 people.
  • We have expanded into the Zen Zone so that privates can have the space they need.
  • The Raintree team has been hard at work making sure each piece of equipment is sanitized and ready for the next class; however the expectation is that you will clean your equipment and props after use.
  • You can now enter and exit through the Root Studio door! You must be scheduled in order to enter the space through the door. These doors can not be used for pop-ins.
  • Hands must be washed or sanitized and masks worn upon entering and before you exit the studio.
  • We are requiring that you have grip socks for classes. These are available for purchase at the front desk.
  • If you are feeling ill in any way please stay home.
We are so excited to see you back in the studio! If you have any questions email rootpilates@raintreeathleticclub.com!

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