FAQ

What are the club hours?

We are open Monday – Friday: 5:00am – 10:00pm & Saturday – Sunday: 6:00am – 10:00pm. These times may differ during holidays.

Can I pause/freeze my membership?

Yes! A membership can be frozen for a minimum of one month and a maximum of 3 months per calendar year and there is no fee.

Request a freeze here

If you need an extension or would like to come off your freeze early you can call member services at 970-490-1300 option 1 or email us at memberservices@raintreeathleticclub.com

How much is Unlimited Childcare and Treehouse drop-in?

Childcare is $5.00 per visit per child. Unlimited Childcare is a great option if you use the treehouse often. It is $33 per month for the first child and $28 for each child after.

Are there any hidden fees with my membership?

No! Upon sign up you can expect an enrollment fee at time of sign up and an annual fee 2 months after your start date.

What is your lost & found policy?

If items are found and turned in, Raintree will hold onto the lost item for 2 weeks. If you feel you have lost something please contact us at 970-490-1300.

Locker Policy

Our lockers are day use only. We do offer locker rentals for an additional charge. Please contact member services to do so.

The Recovery Lounge

What is The Recovery Lounge?

The Recovery Lounge is a special place where members and non-members can go to help their body and mind recover from a workout or the stresses associated with everyday life. Amenities include HydroMassage, compression therapy, percussion therapy, and more. 

Who is it for?

All members, young and old.

Is it included in my membership?

Depends on your membership type. At the premium membership rate, the Recovery lounge is included. It is also included for all members that participate in our subscription-based Personal training programs.  It can be added to any member’s membership for only $15 per month with unlimited usage.

When can I use it?

The Recovery Lounge is open during regular club hours.

Where is it located?

Raintree has remodeled the former conference room (next to the RAC cafe and Bar) into the Recovery Lounge.

Do I need to reserve a time to use it or can I just go in?

No reservations are required. First come, first served

What equipment is in there?

Hydromassage beds: Water massage is a type of massage therapy that uses the buoyancy of water to reduce weight-bearing stress on bones, joints, and muscles — offering a relaxing, soothing massage experience. Water massage has been scientifically proven as one of the oldest forms of natural treatment used to alleviate exercise and injury-related pain. It can be safely used on patients of nearly any age, which makes it an excellent option for most children, adults, and seniors to enjoy. 

Zero-gravity chairs: Zero gravity chairs are recliners designed to suspend your body in a neutral posture where your feet are elevated in alignment with your heart. When reclined in a zero gravity chair, you experience a weightless sensation, allowing you to deeply relax and release tension.

Hyper-Ice compression systems:  Normatec combines dynamic air compression with a patented Pulse massage pattern. Normatec’s patented Pulse massage pattern enhances blood flow and speedy recovery

Theragun percussion therapy: Theragun Percussive Therapy is massage reinvented™. Dr. Percussive therapy increases blood flow and decreases tension deep within the muscle, using a scientifically calibrated combination of speed and depth to treat your muscles comfortably by overriding the pain signals sent to the brain.

Is there an age limit for those who can use it?

Members and non-members 15 and older can use the recovery lounge.

How will it remain sanitary?

There are wipe stations located throughout the recovery room for members and non-members to clean recovery modalities after each use. Team Members will also sanitize the room frequently.

How would I benefit from The Recovery Lounge?

  • Alleviate exercise and injury-related pain
  • Enhance blood flow and speed up recovery
  • Increase blood flow and decrease tension deep within the muscle

Do I use it before or after my workout?

Both. Theragun percussion therapy is ideal for both warm-up and recovery purposes. The hydromassage and NormaTech compression therapy are better used as a post-workout or recovery therapy.

ACCOMMODATIONS

Checking-In

Members can check-in using their barcode on their Raintree App.

Payment

Using the new Raintree app, members can update their method of payment and even pay past dues. For any questions or inquiries, please contact Member Services at [email protected] or give us a call at 970-490-1300.

Towels

To help maintain a safe and clean environment, towels will be available at the Front Desk.

CLASSES & BOOKING

Advance Booking

Members are asked to book classes in advance. All classes will be bookable 7 days in advance. This can be done via the Raintree App under “class schedules.”

Capacity

  • Studio 1 – 45
  • Studio 2 – 30
  • Barre – 20
  • Cycling – 22
  • Enlighten Studio – 30

Group Fitness

We will allow a minimum of 5 minutes between Group fitness classes to accommodate for clean up and set up.

Treehouse

  • Reservations are voluntary and can be made on the RAC app or desktop 
  • Max stay is 2 hours for children under 1 year. Children over 1-year-old can stay 2.5 hours per day
  • Pricing is $33 for Unlimited Childcare per month or $5 voucher per kid per visit
  • Please purchase vouchers before your visit with the front desk or call 970-821-9410
  • Toys will be on a limited rotation

Monday, Wednesday, Friday: 8:45 am-1:00 pm & 3:00-7:00 pm
Tuesday & Thursday: 8:45 am-7:00 pm
Saturday & Sunday: 8:00am-2:00pm

Pilates

  • The max per class is 4 people.
  • We have expanded into the Zen Zone for Equipment classes so that privates can have the space they need.
  • The Raintree team makes sure each piece of equipment is sanitized and ready for the next class; however the expectation is that you will clean your equipment and props after use.
  • You can now enter and exit through the Root Studio door! You must be scheduled in order to enter the space through the door. These doors can not be used for pop-ins.
  • We are requiring that you have grip socks for classes. These are available for purchase at the front desk.
We are so excited to see you back in the studio! If you have any questions email [email protected]!

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